Monthly Archives: June 2010

Dr. Dorothy Orr Recognized with Circle of Excellence Lifetime Achievement

On behalf of the BrightStar CU family, we would like to congratulate Dr. Dorothy Jackson Orr, BrightStar CU’s Board chairperson on being presented the 2010 Circle of Excellence Lifetime Achievement award by the Women’s Council of Commerce of the Greater Fort Lauderdale Chamber of Commerce. Dr. Orr’s dedication and commitment throughout the years has made a significant impact in our community thus improving the lives of those she has touched. We are pleased to be able to share her recognition and honor her contributions and achievements.

Credit Unions Outscore the Banks AGAIN in National Consumer Satisfaction Surveys

The American Customer Satisfaction Index (ACSI) has given credit unions a score of 84 on the index’s 100-point scorecard. This score is the second highest of all of their scores across all industries in the U.S.

The ACSI’s 2009 report shows that banks lost ground, while credit unions maintained a steady hold on consumers’ satisfaction levels with their financial institutions. Banks received an ACSI score of 75. The study went on to explain that two of the nation’s largest, more well-known banks hit industry lows with ratings of 67 and 68, 8% and 7% drops respectively. Credit Unions scored better than banks, insurance companies, e-commerce web sites–even better than hotels and restaurants.

The ACSI conducts more than 65,000 consumer interviews annually and provides information on national consumer satisfaction. It reports scores for the quality of services and products on a 0-100 scale. It produces indexes for 10 economic sectors, 44 industries and more than 200 companies and federal or local government agencies. More information is available on their web site,

The score demonstrates the real difference credit unions have to offer over the banks and other financial institutions. At a credit union you’re not a customer, you’re a member, and membership matters. The most obvious reason to join a Credit Union is that you often can earn more on savings and pay less for loans. But there is more to being a member than saving money. It’s also about service.

Credit unions are deeply rooted in the local communities we serve. We truly try to live up to the philosophy of “People Helping People”. Credit unions remain your best and local choice for all your financial needs.

BrightStar CU Sponsored Broward Education Foundation’s End of the Year Celebration

BrightStar CU Sponsored Broward Education Foundation’s End of the Year Celebration. Because BrightStar was founded in 1946 by 26 teachers, we have a special love for Broward Schools. We’re proud to work with the educational community and support a myriad of programs. There simply is no other financial institution as dedicated to Broward Schools as BrightStar CU.

BrightStar was the major sponsor of this Broward Education Foundation event. It’s our way of saying “thanks” for all of your hard work during the past school year. Have a great summer Broward School Employees. See you next school year.

To see more pictures check out our Facebook Page 

Our Blog is Born!

We are pleased to introduce BrightStar CU’s new blog called “Break the Bank Habit”. Our goal here is to provide information that will enhance the financial lives of BrightStar members. We’ll tell you the latest news about the Credit Union, offer a local and national perspective, plus provide useful financial tips.  Check back often to get the latest scoop from your Credit Union.

This BankerSpank video makes us chuckle.

We love this video because it helps demonstrate (in a humorous way) one of the key differences between banks and Credit Unions.  Check it out. 

What Is a Credit Union?

Credit unions are different from other financial institutions. We are member-owned, not-for-profit cooperatives. Our income, after expenses and reserves, is returned to members in the form of lower rates on loans, higher dividends on savings and many no-fee services. More than 87 million Americans belong to Credit Unions.

Credit Unions Banks
Not-for-profit cooperatives For Profit
Owned by members Owned by outside stockholders
Operated by volunteer boards Run by paid boards

Are you a BrightStar member yet?  It’s free and easy to join—open your account online in minutes.